General Rental & Fees

Who handles set-up and clean-up?
You and your vendors are responsible for set-up and removing anything you bring into the venue. Our team handles facility clean-up (sweeping, mopping, bathrooms). All personal and event items must be taken at the end of your rental. If you book planning services, your planner will manage your items and coordinate with your vendors.

How should I layout my event?
We’ll guide you on recommended floor plan layouts and let you know about any restrictions.

How will I know what is included in my rental?
The Windsor Exchange offers a beautifully versatile, blank canvas to bring your event vision to life. Our space includes a curated selection of amenities to elevate your experience, such as farmhouse tables with cross-back chairs or traditional tables and seating, high-top cocktail tables, a wooden bar, and a champagne/wine display rack.

You’ll also enjoy modern conveniences like a portable TV with screen casting, customizable lighting, a Bluetooth speaker, and high-speed internet, everything you need to create a seamless and memorable event.

Are there any additional or hidden fees?
No surprises - we’re upfront about all costs. Any potential extra charges (such as using event insurance or day of coordination) are clearly outlined in your rental agreement.

Are there any fees associated with how we pay?
We accept cash, check, and all major credit cards. Please note that a small convenience fee applies to credit card payments; this fee can be avoided by paying with cash or check.

Do you offer any discounts?
We proudly support our frontline workers and are pleased to offer a special appreciation discount.

What if I still have questions?
We’re always happy to answer questions about what’s included and what services are available as add-ons.

Vendors

What is your vendor policy?
Enjoy the flexibility to make your event your own, bring your own food and beverages or work with the caterer and vendors of your choice. Outside catering and vendors are always welcome.

Can vendors return the next day to pick up belongings?
Yes, we recommend assigning someone to take gifts and personal items home the night of your event.

Capacity & Logistics

What is the venue capacity?
Up to 50 guests for a seated event, with additional capacity for cocktail-style receptions.

Where do my guests park?
We offer free on- and-off street parking. Overnight parking is also available.

Are there any close-by hotels?
Yes! We’ll share a curated list of recommended accommodations close to us.

Day of Event

How many hours do I get?
We offer flexible options.

Is there a curfew?
There’s no curfew inside, but alcohol service must end at the locally mandated time, and local noise ordinances apply.

Can we have a DJ?
Absolutely! DJs are welcome. Music is allowed until 10:00 p.m., and all vendors must be packed up and out by midnight.

When can we do the rehearsal?
Rehearsals are usually scheduled the day before your event, depending on availability. Please contact us to confirm your time.